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IR Remote Control Smart wifi Universal Infrared Tuya for smart home Control for TV DVD AUD AC Works with Amz Alexa Google Home

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Estimated Delivery Date: Saturday, March 13

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details

Product Features:
With this Universal IR Remote Control, you may use your smart phone to control home appliances, such as STB(Set-Top-Box), TV Box, TV, Air Conditioner, Fan, DVD, etc. Compatible with most of brands, for details, please refer to the supported brand list in App. Besides, it has LEARNING FUNCTON, allows you to copy the key function of original remote control to App.
Note: Not compatible with the home appliances which use RF or BLUETOOTH remote control.

1. Massive IR Code Database

Support 4000+ brands, 50000+ IR Code on cloud, supported devices library is constantly being updated by the cloud.
2. App Remote Control
Remote Control your home appliances by using “Tuya Smart” App in your smart phone anywhere anytime. For example: Switch on home A/C in advance, enjoying the comfortable temperature once you get home.
3. Easy to install and add to app
Once you plug the cable line into the device, the device starts to start, and then select the app’s “auto scan” function to find device. The whole process takes only a few minutes.
4. Voice Control
By connecting Intelligent speaker, such as Amazon Alexa, Google Home, you are able to control your home appliances by voice. For example: Alexa, turn on TV; OK Google, set air conditioning temperature to 25 degrees.
5. Scenario and Automation in App
A scenario consists of 1 or more actions. By creating an “Scenario”, you may control multiple devices with one tap; By adding an “Automation” and interworking with other smart home devices, Wi-Fi remote control is able to execute actions automatically according to conditions, such as device status, weather and time.
6. Timer and Automatic Trigger
According to your living habits, set time switches for your home appliances, such as turning on/off the air conditioner at regular intervals.
7. DIY
Customizing buttons in the Tuya Smart App if your home appliances brand is not in the list or not supported.
8. Third-Party Control
Works with Amazon Alexa, Google Assistant, Siri(iOS 12.0 or later), Tmall Genie, Tecent Xiaowei, DingDong, Rokid, DuerOS, etc.

Product Parameter:
* Input: DC 5V/1A(Micro USB NO Adapter)
* Infrared Frequency: 38KHz
* IR Remote Control Distance: 8m
* Connection: Wi-Fi 2.4GHz
* App: TuyaSmart or Smart Life
* Material: ABS
* Size: 50*50*19mm

FQA
1.What devices can control with WiFi remote control?

You can control TV, Fan, Air conditioner and other IR enabled appliances.

2. What should I do when I cannot control the devices with this remote control?
Firstly, make sure your mobile device and the WiFi remote control are adjacent and connected to the same network,Assure the WiFi infrared remote control is always power on.

3. Can I control devices through 2G/3G/4G network?
The WiFi remote control and mobile device are required to share the same WiFi network when adding WiFi remote control the first time.After device configuration succeed,you can remotely control devices through 2G/3G/4G/5G cellular network.

4.What should I do when device configuration process has failed ?
you can:
Check whether the remote control is powered on or not.
1).Check whether your mobile device is connected to2.4GHz WiFi network.
2).Check your network connectivity, make sure the router is working properly.
3).Make sure the WiFi password entered is correct when adding remote control.

5. Can it go through walls or be used to control IR devices in upstairs/downstairs rooms?
IR can not go through walls, so make sure there are no obstacles between IR remote and IR enabled devices.

6. We have Huawei/Xiaomi set-top box, why is it not connecting?
There are two types of set-top boxes, OTT and IPTV,the most obvious difference is that IPTV supports living streaming while OTT does not. please make sure you have matching TV box before setup.

7.What we should do when we are unable to use IR remote to control an electric device?
Please check the following:
1).IR remote network in good condition(click any key on the remote control panel in the app and see whether the indicator light starts flashing. if it flashes, it indicates to work properly.
2).There is no object blocking between IR remote and electric device
3).The factory remote control of electric device is IR enabled.(cover the top of the remote control with hand or any object, then press any keys. if the device does not respond, it is IR based, otherwise, it is Bluetooth or RF based remote control.)

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  • 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
Shipping & Payment

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of LeLiBrand (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://lelibrand.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@lelibrand.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@lelibrand.com

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